Cancun

U by Grand Fiesta Americana - All Inclusive

Karl Klockars
Deal Expert

Why We Love This Hotel

  • The U Club is a new all-inclusive option inside a luxe 5-star resort, including premium beverages and daily champagne brunch
  • Located on a more tranquil stretch of beach on the north end of Cancun's Hotel Zone, across from Isla Mujeres
  • This all-suite property features ocean views from every room
  • The 40,000-square-foot spa features a 10-step hydrotherapy circuit, included for U Club guests

Overview

Thanks to a huge spa, a lagoon-style waterfall pool, a tranquil beach and ocean views from every room, this 5-star destination earns praise from Forbes Travel Guide for offering "some of the destination's best amenities and most eye-popping vistas."

Booking a U Club stay gives guests all-inclusive access to the hotels' six cafes and restaurants, plus a number of poolside, swim-up and lobby bars. The AAA 5-Diamond rated Le Basilic offers world-class French Mediterranean food, La Joya features Mexican cuisine with tequila tastings, while Isla Contoy serves up fresh-grilled seafood and tropical drinks along the oceanfront. 

U Club members also get other perks including savings on spa treatments and a round-trip ferry ticket to Isla Mujeres per guest, per stay. Upgrade to a U Grand Club suite to stay in a higher-floor room for better ocean views, plus access to the VIP penthouse lounge and a private bar plus. 

(See below for a full list of what's included with a U Club and U Grand Club stay.) 

 At this all-suite hotel, every room has a separate sitting area. Junior Suites feature marble floors, private balconies with ocean views, one king or two queen beds, flat-screen TVs, minibars, coffee makers and free Wi-Fi. 

There's a reason that Forbes calls the resort "the ideal luxury choice for families" -- the 40,000-square-foot kids club has tons of activities, including pinata-making and cooking classes, plus themed play areas featuring a private water park and Mayan-inspired "ruins." Another plus: The beach is much calmer (and safer) than many other hotels, thanks to its location on the north end of the Hotel Zone across from Isla Mujeres. 

It's also a good option for those who want to experience Cancun's famous nightlife -- shopping, dining and night clubs are right across the street from the hotel. Recovering from a night out is made easier by the hotel's huge Gem Spa, named the No. 2 spa in Cancun by USA Today 10Best.com.

U Club reservations include: 

  • Gourmet dining for all meals, including premium beverages at all of the resort restaurants and bars, including Champagne breakfast buffet and 24-hr room service (Excludes specialty menu items such as lobster; premium tequila & wines, whisky 18 years old and above, Champagne and Cognac XO)
  • A new interactive digital experience at La Joya that takes guests on historic Mexican journey via an eight-course gourmet meal complete with specialty drink pairings (one per person per stay)
  • Access to the 10-step hydrotherapy ritual at Gem Spa
  • 50% off Spa treatments at Gem Spa
  • Use of non-motorized marina equipment and wave runners (limit one wave runner for two people, 30 minutes per stay)
  • Complimentary one way shuttle to luxury shopping malls (Tuesday, Thursday, Saturday)
  • Sunrise Yoga (Wednesday and Sunday)
  • One round-trip ferry ticket to Isla Mujeres, per guest per stay
  • Exclusive Concierge services for assistance in planning tours and experiences
  • Private check-in
  • Nightly turndown service 
  • Gratuities, all taxes & resort fee included, including environmental tax

U Grand Club reservations include all of the U Club benefits plus: 

  • Exclusive use of the VIP Grand Club Lounge, located in the penthouse on the 12th floor, complete with gourmet treats, canapés, coffee and refreshments daily
  • Exclusive access to the VIP Grand Club Beach Club & Sundeck with private bar only for Grand Club guests
  • Use of 1 wave runner for 2 people, 30 minutes per day
  • No surcharges for top shelf liquors or specialty menu items
  • VIP seating at The Table at La Joya
  • Unlimited private dinners, with choice of location; Spa, Beach, Pool or in room for Master Suite guests, all at no extra cost
  • 4 hours of in-suite babysitting
  • 50% off yacht rentals

Rooms & Rates

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Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Nightlife / entertainment
  • No pets allowed
  • Spa
  • 100% smoke-free
  • Sauna

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra beds are not available.

Extra guest fees apply and will be added to your bill at checkout. To book extra guests please list in number of additional people in the "Special requests" field at checkout.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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