Montebello

Fairmont Le Chateau Montebello

Travelzoo Staff

Why We Love This Hotel

  • Conde Nast Traveller named it one of the top 10 hotels in all of Canada in 2017
  • Historic CAA 4-Diamond cedar log cabin, host to royalty and celebrities
  • On-site activities, including cross country and curling in the winter, canoeing and cycling in the summer, and indoor tennis and hiking all year 
  • Restaurant Aux Chantignoles earns 4 stars on TripAdvisor and 4.2 on OpenTable 
  • Indoor pool, fitness centre and spacious spa with eight treatment rooms, including a couples suite

97%
"Lovely that they had a little cake waiting for my husband in our room and also provided one at dinner!"
Ann
Jul 6, 2019 - Kingston, ON, Canada
See All 188 Member Ratings

Rooms & Rates

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Overview

Sitting on the Ottawa River, this CAA 4-Diamond hotel is the world's largest log structure. The centrepiece is the impressive hexagonal rotunda with a 19-metre stone fireplace. 

Founded in 1930, this rustic hotel is still beaming with charm. From the sprawling grounds to the chalet-inspired decor of small but comfortable rooms, Fairmont Le Chateau Montebello is memorable inside and out.

On-site dining options vary; fine dining at Aux Chantignoles for breakfast, lunch, dinner and Sunday brunch. There's also the Bistro La Seigneurie, which is open daily from 5:30-11 p.m., and serves up bistro fare and cocktails.

The hotel's spa has registered massage therapists and offers treatments such as maple sugar body scrubs and green blanket body wraps. Guests can also relax around the fireplace in the Salon La Clairiere. Adjacent, the 23-metre indoor heated pool is encompassed by red cedar logs and floor-to-ceiling windows.

The resort has a host of activities included in the $31.04 inclusive of tax per night resort fee, ranging from stand-up paddle boarding and pedal boating in the warmer months to snowshoeing and cross-country skiing in the winter. There's also mini golf and tons of family-friendly fun, like on-site movie nights on weekends. 

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Tennis courts
  • Nightlife / entertainment
  • Pet-friendly
  • Spa
  • 100% smoke-free
  • Sauna

Services

  • 24-hour front desk
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries

Parking

  • Complimentary parking
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 and under stay free of charge when using existing bedding.
Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: free of charge.
Extra guest charges will apply as follows:
C$40 plus tax per night for older children and adults.

Extra bed not available in the Fairmont Two Double room.

Pets: Pets are allowed on request and will be charged at C$50 plus tax per pet per night.

Pets are allowed on request and will be charged at 50 CAD plus tax per night for up to 2 pets. Maximum of 2 per room permitted.
Pets are not allowed in public areas and cannot be left alone in the room.

Fees: Valet service fee: C$22 plus tax per day.
A resort/facility fee of C$28 plus tax, per night will be added to the total price of your stay upon check out.

This fee includes year round and seasonal amenities. All listed activities are weather permitting and subject to availability.

Year Round Amenities include Unlimited business Internet access, local and toll-free calls, Self-service parking (1 car), Press Reader for a magazines & newspapers, Indoor pool, Jacuzzi tubs, Sauna, Exercise center, Squash court (balls and rackets, advance reservations required), Indoor Tennis (balls and rackets, advanced reservations required), and Treasure Hunt.
Winter Amenities include: 42 km of groomed cross country trails, 2 outdoor ice rinks, including one artificial, Hockey sticks and pucks, Curling Clinics for beginners (as scheduled), Disc Golf, Cross country skis and equipment, Skates and Snowshoes.
For more information, please view this link to the hotel site:
https://www.fairmont.com/montebello/activities-services/guest-services/#10

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Ongoing room renovations until Sept 2019.
No disruptions but guests may encounter noise disturbances due to construction. Please note the indoor pool and sports complex will only be accessible from the exterior.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

97%
Enjoyed This
(188 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Le Chateau Montebello (QC) over the past 15 months.
4.7 Ambiance
4.7 Location
3.9 Rooms
4.7 Quality of Service
4.1 Value for the Money
Show Reviews
Enjoyed Most
Lovely that they had a little cake waiting for my husband in our room and also provided one at dinner!
Ann Jul 06, 2019 Kingston, ON, Canada
Enjoyed Most
The grounds remain beautiful and the Spa experience was fantastic. Several of the staff that have been there for several years were also very professional and extremely friendly.
Other Comments
Chateau Montebello used to be an extraordinary place, a five-star resort. This is no longer the case. The rooms were bare...not even a bottle of water in the room or any little touch that would make you feel like you were in a five-star resort. The Chateau looked neglected and most staff looked like they were young kids who lacked training. We had dinner and paid $400. At that price, you would expect professional service but this was not the case. The table was bare, the waiter forgot to bring the bread basket, the filet mignon was undercooked, the rest of the food was fairly bland both in terms of taste and presentation and while the dinning room had only a few patrons, we had to wait a long time for service. The same happened the next day for breakfast. As it stands, the resort is more like a basic 3 stars. The Spa, however, lived up to its reputation and would give it five stars. I understand that the Chateau was sold to a different group of international investors and since then, the standards have been sub-par. Consequently, we would not go back and all of us felt that the price we paid did not deliver equal quality and service.
Suzanne Jun 21, 2019 Ottawa, ON, Canada
Enjoyed Most
The atmosphere
Timothy Jun 17, 2019 Kingston, ON, Canada
Enjoyed Most
Dîner/atmosphère
Other Comments
Great location
Francois Jun 13, 2019 Crysler, ON, Canada
Enjoyed Most
The hospitality was excellent, the amenities were great and there were so many activities available for us to do!
Other Comments
We absolutely loved our stay at the Chateau. It was such a lovely getaway.
Julie Jun 13, 2019 Ottawa, ON, Canada
Enjoyed Most
Staff are fabulous from the housekeeping staff, to reception, to the golf course people - EVERYONE!. Meals were great.
Other Comments
In our estimation, Le Chateau Montebello is our favourite hotel ANYWHERE!
Robert Jun 12, 2019 Hudson, QC, Canada
Enjoyed Most
Nice spot on the Ottawa river, almost looks like a small lake!
Other Comments
Enjoyed the chalenging golf course, condition of the fairways needs to improve but it is ealy in the year.
William Jun 12, 2019 Peterborough, ON, Canada
Enjoyed Most
Property is beautiful. Indoor pool is fantastic - nice space, large pool, change rooms and Spa located in same building. Indoor and outdoor tennis courts. The lobby area is great for meeting up or for working, can easily find a quite space on the 2nd floor of the lobby to do some emails. Kids enjoyed the mini golf even though I thought it could use an update as it seems quite worn/ old. Buffet breakfast is great value for the kids at it was offered at 1/2 off the adult price. Lots of options even for the pickiest of eaters. Dining room space overlooking the river is very nice.
nadine Jun 01, 2019 kleinburg, ON, Canada
Other Comments
The timing of our booking did not allow us to use the additional discounted activities as most winter ones were closed
Sheila Apr 13, 2019 Ottawa, ON, Canada
Enjoyed Most
The ambience and the staff
Elaine Apr 12, 2019 Pincourt, QC, Canada

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